Seeing is Believing
Customer Profile
A modern infrastructure for a future-shaping company
From systems that entertain the masses with captivating projections on thrill rides at world-renowned theme parks to innovative designs that meet the exacting standards of the highest-end manufacturers, this global integrated photonics company delivers.
With nearly 3,500 employees dispersed across more than a dozen global offices and three business units, the company’s IT management found that collaboration could often be as complex as its products. As a result, the company set out to overhaul its communications platform for simpler, more cost-effective and more secure collaboration for its geographically dispersed employees.
Overview
Building on the shoulders of giants
For years, the company relied on conventional phone and internet connections to collaborate across teams, offices and borders. The old system was difficult and expensive to maintain. Purchasing firewalls and intrusion detection systems took a significant chunk out of its budget, while hands-on maintenance, installations and upgrades cut substantially into staff’s time.
Offices across North America operated on disparate systems, making international management a tough task for a limited staff. At the same time, running networks over public internet also left the company’s network vulnerable to hackers or other unauthorized users, catapulting the security of proprietary information to the top of its list of concerns.
The company evaluated many solutions and vendors to help rein in the company’s communications costs and streamline operations for greater efficiency, better performance and easier management. Ultimately, the company chose Level 3 as its provider because of its expansive global network, proven product offerings and reputation as a pioneer in leading-edge communications technologies.
Communications without borders
By selecting SIP trunking services, part of the Level 3® Voice Complete Solution, the company can converge its voice and data networks and consolidate global operations to a single connection. Unlike its previous medley of disparate networks and communications lines, the Level 3 solution gives the company a unified platform for cost-effective domestic and international voice communications. They can leverage the Level 3 solution to build an easy-to-use global directory of phone extensions for one-touch dialing to international employees while simultaneously simplifying the team’s day-to-day management of the company’s infrastructure.
More time and money with less effort
Choosing Level 3 as a provider paid immediate dividends for the company and its team. Consolidating voice and data traffic to a secure Level 3 network reduced the number of systems and portals the company’s team had to monitor and manage. Streamlining network management to a single dashboard and relying on Level 3’s proven built-in security features enables the company to repurpose IT support staff for higher priority tasks, making the entire operation more efficient.
